Customer Support

We are proud of the level of support which we give our customers, and we want you to get the help you need as quickly and painlessly as possible.  There are three ways to contact our customer support team...

Via our support portal

The easiest way to access support is via our online support portal. All our customers have access to this valuable resource, which gives you access to common solutions, documentation and tips as well as allowing you to submit, view and track queries through to resolution.

By phone

If you have a specific request, please contact customer services.

Please note that telephone support is available during business hours 08.00 to 17.30 UK time.

By email

Alternatively you can contact our customer service team by email at: support@enlightks.com.